Delivery

1. Black-line.ae can deliver to most countries around the world with its partner FedEx. 2. All items will be dispatched in 10-15 business days depending on how long it takes to custom made the items. 3. Not satisfied with your order? Exchange it for free within four days or receiving your ready-made item (This is not applicable to any custom-made garment) 4. Cash-On-Delivery is acceptable for ready-made items only. 5. For Cash-On-Delivery orders, please keep the exact change ready for when the courier arrives. 6. All shipments will be dispatched after the receiver confirms the timing of Delivery. 7. Black-Line will NOT deal or provide any services or products to any of OFAC sanctions countries under the law of UAE. 8. Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement. 9. Delivery charges will vary based on location - the costs can be viewed during the check-out process. 10. Estimated delivery time assumes orders are placed before 12:00 pm. Orders placed late on Friday or Saturday will not be processed until Sunday. 11. Delivery time frames are an approximation depending on how long it takes to custom make your garment, and cannot predict or be responsible for your country’s customs procedures or delays. 12. We are not able to redirect any shipments once an order is placed, so please make sure that you or someone representing you will be available at the shipping address submitted when your order was placed. 13. FedEx insures all shipments until they reach your delivery address and you or your representative signs for their receipt which automatically transfers all responsibility for the package to you and your representative. 14. Upon receipt of any package, the customer must check that it has not been tampered with or opened before signing. In the case that the box has been opened or is in poor condition, it is the responsibility of the customer to inspect the contents of the box and reconcile any differences to the invoice included in the package. Customer should then sign for the package noting any discrepancies with our shipper and inform black-line.ae

Things You Might Want To Know